Our Client Bill of Rights
You have the right to an honest answer
You have the right to prompt and efficient service with genuine concern for your time.
You have the right to receive any data requested the next business day, guaranteed.
You have the right in an emergency to receive any data requested within two hours- 24/7/365.
You have the right to get that service for free if we cannot deliver as promised.
You have the right to the highest levels of customer service, operational efficiencies and storage solutions possible.
Allstate Information Management Customer Access
Records Center and Archive Vault Customer Access
Media Vault Customer Access